Jewelry orders management
Orders management
Jewelry orders require special attention. Custom products, personalization, adjustments, replacing stones and materials… The complexity is high, and the handling process is unique. Receiving the payment, communicating with the customer, packing and fulfillment, following up on the delivery, managing clients' satisfaction – these are only some steps of the whole process.
To make things work smoothly, all the information, all the control, all the planning has to be centralized, tuned, simple to use, and accessible from every place.
Orders aggregation
Collect orders from all sales channels in one place, in one format.
Online and offline, B2B and B2C, multiple currencies.
- Aggregate orders from all connected accounts
- Fetch order, taxes, shipping and client information
- Manually fine-tune the order before approval
- Automatically trigger inventory actions on all channels
- Update products, gemstones, parcels and metals instantly
- Bring all orders to one format, easy to use
Orders Handling
Processing orders requires focus, detailed data and powerful tools. Simplify and speed up orders handling, to provide your buyers best experience!
- Stay on track of orders statuses, with the integrated Orders Dashboard
- Search, filter and update orders bulk
- See the detailed history of the order
- Update clients by email about the orders changes
- Send automatic alerts to the operation team
- Store relevant documents in the order (i.e. shipping label)
- Export items to Excel, or by email, also in a scheduled process
- Design and print order-related documents
Integrated solution
Jewelry orders management is closely connected with multiple business activities. Create seamless workflows involving multiple entities, both inside your organization and external ones.
- Issue invoices for each order
- Issue shipping labels with more than 110 shipping carriers
- Trigger 3PL Fulfillment Centers (FBA, EFS)
- Connect to printers and printing software
- Connect with the email marketing systems
- Instantly propagate updates to manufacturing and distributors
Make your jewelry sales simple and scalable! With Valigara, the processing of the orders receives a solid structure and foundation.
